MegaCorp Logistics LLC
  • 06-Jan-2022 to Until Filled (EST)
  • WV - Elkins
  • Elkins, WV, USA
  • Full Time

POSITION DESCRIPTION


JOB TITLE: LTL ACCOUNT OPERATIONS SPECIALIST

REPORTS TO (Title): SALES DIRECTOR

FLSA STATUS: NON-EXEMPT

UPDATE DATE: 1/6/2022


POSITION SUMMARY:

  • Develops account management skills by assisting LTL Coordinator in managing his/her business.

ESSENTIAL FUNCTIONS:

  • Assisting LTL Coordinator in servicing his/her business, including but not limited to development of the following:
    • Relationships with carriers and skills in evaluating and selecting carriers.
    • Skills in negotiating carrier rates.
    • Skills in scheduling and servicing loads and handling fiduciary responsibilities.
    • Skills in use of company's HERO software.
  • Develops and maintains excellent relationships with primary and secondary carriers for contracted freight moves.
  • Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each LTL load.
  • Act as a liaison between clients, carriers, shippers and receivers.
  • Negotiates constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.
  • Evaluates carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
  • Monitors progress of LTL loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
  • Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
  • Ensures all fiduciary responsibilities are met and that all fees and costs are documented for each LTL load.
  • Resolve client claims and receivables issues.
  • Accurately enter and maintain up-to-date information in company software.
  • Other duties as required.

EDUCATION AND EXPERIENCE:

  • High school diploma or GED required; Bachelor's degree preferred
  • 1+ years Freight brokerage or logistics experience preferred
  • 1+ years LTL brokerage experience preferred

COMPETENCIES:

  • Excellent customer service skills.
  • Strong written/verbal communication skills and attention to detail.
  • Able to multi-task and enjoys a fast-paced environment.
  • Entrepreneurial, self-motivated, self-starter.
  • Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.

PHYSICAL REQUIREMENTS:

(Please check below any of the physical requirements for your job.)

( X ) Seeing ( ) Ability to Move Distances Within and

( ) Color Perception (Red, Green, Amber) and Between Warehouses/Offices

( X ) Hearing/Listening ( ) Climbing

( X ) Clear Speech ( ) Ability to Mount and Dismount Forklift/Truck

( X ) Touching ( ) Pushing/Pulling

( ) Dexterity ( ) Driving (local)

( X ) Hand ( ) Driving (over the road)

( X ) Finger ( ) Standing

( ) Lifting (specify pounds ) ( ) Other (specify )

( ) Carrying (specify pounds ) ( ) Other (specify )


Mental/Reasoning Requirements:

( ) Reading - Simple ( ) Writing- Complex ( X ) Analysis/Comprehension

( X ) Reading - Complex ( X) Clerical ( X ) Judgment/Decision Making

(X ) Writing - Simple ( X ) Basic Math Skills


Work Environment:

( ) Shift Work ( ) Outside ( ) Pressurized Equipment

( X ) Works Alone ( ) Extreme Heat ( ) Moving Objects

( X ) Works with Others ( ) Extreme Cold ( ) High Places

( X ) Verbal Contact w/Others ( ) Noise ( ) Fumes/Odors

( X ) Face-to-Face Contact ( ) Mechanical Equipment ( ) Hazardous Materials

( X ) Inside ( ) Electrical Equipment ( ) Dirt Dust


MegaCorp Logistics is an Equal Opportunity Employer


MegaCorp Logistics LLC
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