MegaCorp Logistics LLC
  • 07-Sep-2018 to 31-Oct-2018 (EST)
  • NC
  • Wilmington, NC, USA
  • Full Time

POSITION SUMMARY:

  • Responsible for maintaining all active MegCorp Logistics loads during afterhour's operations and informing Account Managers immediately of any serious problems, which may occur.

ESSENTIAL FUNCTIONS:

  • Assisting Account Manager in servicing his/her business, including but not limited to development of the following:
    • Relationships with carriers and skills in getting loads delivered successfully.
    • Posting Loads and finding an interested carrier for the load.
    • Skills in issuing comchecks for unloading, fuel, repairs, pallets, etc.
    • Skills in use of MegaCorp Transportation Management software.
    • Skills in carrier setup and approval to carry MegaCorp loads.
  • Develops and maintains excellent relationships with primary and secondary carriers for contracted freight moves.
  • Entering check calls, cataloging all notes into ViaTMS, and informing Account Managers accordingly.
  • Acts as a liaison between the Account Manager and clients, carriers, shippers and receivers after hours.
  • Analyze the current progress of load and ensure load is on track for delivery. Provide assistance to drivers with loading/unloading problems.  Provide the drivers with any missing information they will need to make a successful delivery.
  • Monitors progress of loads; maintain awareness of potential in-transit issues, such as weather problems, traffic problems, and driver's logbook and take action in advance where possible to ensure timely delivery.
  • Develops an ability to foresee future problems on a load and deal with them ahead of time.
  • Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with Account Managers so that they may take any necessary actions with their customer contacts.
  • Ensures that all fees and costs are documented for each load to ensure Account Managers may bill loads accurately.
  • Accurately enter and maintain up-to-date information on MegaCorp Transportation Management software.
  • Other duties as required.

EDUCATION AND EXPERIENCE:  

  • High school diploma or GED required; Bachelor's degree preferred
  • 1+ years Freight brokerage or logistics experience preferred

 COMPETENCIES:

  • Excellent customer service and telecommunication skills.
  • Strong written/verbal communication skills and attention to detail.
  • Ability to multi-task and enjoy a fast-paced environment.
  • Ability to stay awake and alert while working late night, early morning, and weekend hour shifts.
  • Ability to work with bilingual drivers.
  • Ability to learn quickly, analyzes situations, and makes decisions which support the ongoing success of MegaCorp.

PHYSICAL REQUIREMENTS:

 

( X ) Seeing   

( X ) Hearing/Listening                                                          

( X ) Clear Speech                                                                

( X ) Touching                                                                  

                ( X ) Hand                                                           

                ( X ) Finger                                                        

 

Mental/Reasoning Requirements:

( X ) Analysis/Comprehension

( X ) Reading - Complex                        

( X ) Clerical                                           

( X ) Judgment/Decision Making

( X ) Writing - Simple                             

( X ) Basic Math Skills

 

Work Environment:

( X ) Shift Work                                      

( X ) Works Alone                                 

( X ) Works with Others                        

( X ) Verbal Contact w/Others                

( X ) Face-to-Face Contact                    

( X ) Inside                                           

 

MegaCorp Logistics LLC
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